Contact

If you have any questions about our products, special orders, your existing order, or anything else, email us here.

Sizing

Unless otherwise specified, all t-shirts are printed on Bella + Canvas’s unisex 3413 tri-blend short sleeve t-shirt (50% polyester, 25% combed and ring-spun cotton, 25% rayon).

Don’t see your size? Get in touch with us and we’ll do our best to track it down for you (additional fees may apply).

Special Orders

We’re happy to work with you on special orders for specific color combinations, clothing options, t-shirt brands, sizes, and even designs. Get in touch with us and we’ll see what we can do.

Return Policy

Since all items are printed on demand at the time of your order, all purchases are final sale and no refunds will be issued. Please carefully check the size information before making your purchase. If you are unhappy with your order, get in touch with us and we’ll do our best to help fix the situation but can’t make any guarantees. Items that are returned to us are not automatically reimbursed.

All t-shirts and tote bags are printed using the Direct-to-Garment (DTG) printing method, which creates a vintage look on tri-blend t-shirts so the printing may have some slight imperfections. However, if you believe your item is defective please get in touch with us within 10 days of receiving your item and we will send you a replacement with our apologies. In some cases we will also request that the original defective item is returned to us at our expense. In that case make sure to return the item with delivery confirmation as we are not responsible for packages that are lost in transit.

If your item is lost in transit and you elected to have your item shipped with tracking, then we will issue a replacement. Please note that if you select to have your item shipped without tracking then we may be unable to confirm the lost item.

If your package is unclaimed due to lack of signature, wrong address, or failure to pay import duties, it will be returned to our shipping facility. Once the item is returned to us we will attempt to contact you about re-sending it for additional shipping fees.

Shipping

Each order is made to order once your purchase is made and shipped from California. Allow for approximately 5 days for fulfillment before your item is shipped out according to the shipping method you select upon checkout. Multiple items may be shipped separately.

Shipping to the US

USPS First Class Mail (no tracking) – you’ll receive approximately 3-5 business days after fulfillment
USPS Priority Mail with tracking – you’ll receive approximately 1-3 business days after fulfillment

Other shipment methods are available, just get in touch with us before placing your order and we’ll try to work with your preferences. Additional shipment fees may apply.

Shipping to Canada

International economy with tracking (no duties paid) – you’ll receive approximately 4-8 business days after fulfillment
International economy duties paid with tracking – you’ll receive approximately 4-8 business days after fulfillment

All international packages are subject to import taxes, VAT, and any other customs fees that are not included in the shipment method you select at checkout. If you select “International economy duties paid with tracking” as your shipment method, then most if not all duties will be included in your shipping fee, but additional fees may be imposed by Canada and will be your responsibility to pay in order to receive your purchase.

Unless you select “International economy duties paid with tracking” as your shipping method, zero taxes and fees will be included with your order and you will be responsible for all applicable charges applied by customs in order to receive your package. We will not provide any reimbursements for additional import fees. Check with Canadian customs prior to making your purchase if you have any questions about these fees to estimate any charges that may be due upon delivery.

Any package that is unclaimed for failure to pay import duties will be returned to our shipping facility. Please contact us to let us know if you purchase an item and refuse to pay import duties. It usually takes about a month for unclaimed items to be returned to our processing facility. At that time we will work with you to issue a refund for the purchase, minus shipping costs. Or, we can re-send the items for additional shipping fees. We will not refund items that are lost for failure to pay import duties.

Other International Shipping Options

If you live outside of the US or Canada we can still ship to you for an additional fee. Get in touch with us before you place your order and we can let you know what sort of options there are for international shipping to wherever you live. Please review the information above about shipping to Canada to understand our international shipping policies.

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